Hawkes, Gerard Francis

Senior Extension Associate
My work involves analyzing the food marketing and distribution industries in the U.S. and around the world to understand the economics, opportunities, and threats impacting the safe delivery of food to consumers. This knowledge is extended to industry audiences ranging from front line level managers to senior executives in companies and organizations operating throughout the food system. The goal of this outreach is to improve food distribution efficiency through the sharing of best practices, thereby reducing the cost while increasing the quantity and quality of food available to consumers.

research

research and scholarship focus

My focus is applied research regarding current or looming food industry issues. The results of these projects is output that food industry practitioners and managers can use to directly improve their practices or operations. In recent years research topics have included customer relationship marketing, category management, and diversion.

research areas

affiliations

academic staff in

service

outreach focus

My outreach focus is on the challenges facing food industry practitioners and managers. Most of my contact with these audiences is through executive education programs.

current professional activities

  • Director (and Associate Director), Food Industry Management Distance Education Program, 1995-2002
  • Instructor and former director, International Food Executive Programs
  • Instructor, Cornell Food Executive Program
  • Faculty representative, Workforce Planning Procurement Review Committee, Cornell University, 2003-present
  • Member, Academic Diversity Committee, College of Agriculture and Life Sciences, Cornell University, 2003-present
  • Chair, Campus Store Advisory Committee, Cornell University Employee Assembly, 1998 to 2003

background

educational background

M.B.A., Cornell University, 1988
B.S., Cornell University, 1979

publications

selected publications (listing in progress)

  • Hawkes, Gerard F. 2003. Customer Relationship Marketing (CRM) in the U.S. Supermarket Industry: Current Status and Prospects. AEM Extension Bulletin EB 2003-02.
  • Rao, V. R., E. W. McLaughlin, and G. F. Hawkes. 1995. Supermarket buyer evaluations of hypothetical new products: An empirical analysis. Agribusiness: An International Journal 11(1):21-33.
  • McLaughlin, E.W., and G. F. Hawkes. 1994. Category management: Current status and future outlook. ARME Extension Bulletin 94-28.
Keywords: executive education, food distribution, food distribution and marketing, food industry, food industry management, food marketing, grocery manufacturing, grocery retailing, international, management development, supermarkets